Concierge Insight
Q: if i gotta cancel my january trip for some reason what happens to my deposit can i get it back or use it for a different date
I understand you're inquiring about our cancellation policy and what happens to your deposit if you need to reschedule a trip. Our aim is always to be as flexible as possible with our guests, as we know plans can sometimes change.
Typically, the specific terms regarding deposits and cancellations are outlined in your booking agreement. We encourage guests who need to adjust their plans to contact our team directly as soon as possible. We often work to accommodate changes, such as rescheduling for a different date or applying the deposit as credit towards a future trip, depending on the circumstances and availability.
To get the most accurate information for your specific situation and to explore your options, I highly recommend reaching out to our human team. Could you please share your email address and any details about your original January trip booking? This will allow our team to look up your reservation and discuss the best possible solutions with you directly.
You can also reach them through these links:
Contact our Human Team
Check Real-Time Availability
Please provide your email, and our team will be in touch to assist you personally.
AWS Lodge Note: These insights are compiled from historical guest queries to assist in your trip planning. While we strive for accuracy, field conditions, weather, and specific logistics may vary. Our staff handles all the hard work in the field. Always confirm final gear and itinerary details directly with our team. Contact Staff »

