Concierge Insight
Q: if we had to cancel our january booking fairly close to the trip, is the deposit transferable to a new date or is it lost
Thank you for reaching out. We understand that plans can sometimes change unexpectedly, and we always strive to work closely with our clients to find the best possible solution. Regarding cancellations and the transferability of deposits, our policy depends on the specific circumstances and how close to the trip the cancellation occurs. We handle these situations on a case-by-case basis to ensure fairness and flexibility where possible.
To get the most accurate information regarding your specific January booking or to discuss potential options for transferring your deposit to a new date, I highly recommend speaking directly with our dedicated human team. They will be able to review your situation and clarify all possibilities for you.
To help our team assist you efficiently and discuss your specific options, could you please share your email address? This way, they can reach out to you directly. Also, are you considering new dates for a future trip with us?
You can reach our team directly through the link below, and they will be happy to assist you with your deposit and future planning:
Contact our Human Team
Check Real-Time Availability
Our team looks forward to assisting you.
AWS Lodge Note: These insights are compiled from historical guest queries to assist in your trip planning. While we strive for accuracy, field conditions, weather, and specific logistics may vary. Our staff handles all the hard work in the field. Always confirm final gear and itinerary details directly with our team. Contact Staff »

